Frequently Asked Questions

You can access your unit between the hours of 6am and 10pm.

Explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

We provide a lock at move in.

You can either use our Storage Calculator on our website or call our manager for assistance.

Cash, Checks, Money Orders, VISA, MasterCard, American Express and Discover.

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

No. At the time of signing you will be given your own security pass code that will allow you access to your unit.

No, we rent on a month-to-month basis unless the customer requests otherwise.

We require a government-issued ID (example: driver’s license, state ID, or passport).

We require a 10-day written notice before you move out.

If there is a storage space available that meets your specific storage needs, you can move in anytime.

Lone Star FAQ

Store hours:

Bryan: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm
Clay Road: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm & 1:00pm-5:30pm
Fm 529: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm & 1:00pm-5:30pm
Odessa: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm
San Angelo: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm