FAQ

/FAQ
FAQ 2017-06-06T20:17:59+00:00

Frequently Asked Questions

What are the hours of operation? 2017-06-06T20:04:47+00:00

You can access your unit between the hours of 6am and 10pm.

Are there any items that I am NOT able to store? 2017-06-06T20:04:29+00:00

Explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Do I need to bring my own lock? 2017-06-06T20:04:11+00:00

We provide a lock at move in.

How do I know how much storage space I will need? 2017-06-06T20:03:35+00:00

You can either use our Storage Calculator on our website or call our manager for assistance.

What forms of payments do you accept? 2017-06-06T20:03:17+00:00

Cash, Checks, Money Orders, VISA, MasterCard, American Express and Discover.

How do I make a payment? 2017-06-06T20:02:59+00:00

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

Does there have to be someone in the office to let me through the security gates? 2017-06-06T20:02:12+00:00

No. At the time of signing you will be given your own security pass code that will allow you access to your unit.

Do I need to sign a long-term lease? 2017-06-06T20:01:41+00:00

No, we rent on a month-to-month basis unless the customer requests otherwise.

What type of identification do I need to provide in order to rent a space? 2017-06-06T20:01:21+00:00

We require a government-issued ID (example: driver’s license, state ID, or passport).

How much notice needs to be given before I move out? 2017-06-06T20:01:04+00:00

We require a 10-day written notice before you move out.

When can I move in? 2017-06-06T19:59:53+00:00

If there is a storage space available that meets your specific storage needs, you can move in anytime.

Lone Star FAQ

Store hours:

Bryan: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm
Clay Road: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm & 1:00pm-5:30pm
Fm 529: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm & 1:00pm-5:30pm
Odessa: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm
San Angelo: Monday – Friday 9:00am-12:30pm & 1:00pm-5:30pm Saturday 9:00am-12:30pm